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Delivery costs, over 80 is free delivery.
  • Here are the shipping costs:
  • Free delivery on orders over £80 (Endeavor for next day).
  • Order values of £30 - £80, shipping £5.99 (Endeavor for next day, Saturdays not included, see below).
  • Saturday is extra, you will see current costs (as it varys) in delivery choice.
  • Orders values up to £30, shipping £3.79 (Endeavor for 3 - 5 working days).
  • For next day order before 4.30pm to be safe, depending on how busy we are,  sometimes we can still do next day if you order up to 5.30pm.
  • REFUNDS: We do not refund shipping costs if you order something by your error (we will refund the products).
  • IF our fault we refund it all.
VAT Is included
All prices include VAT.
How do I know what type of chubb type lock to purchase?

Measure your lock and compare the dimensions you have to our sizes. The critical dimension is the keyhole distance from the edge of the door to the centre of the keyhole and the main body cut out, depth and height, if the main body of the new lock is larger, it is easier to cut a hole larger, if the keyhole is wrong, it's hard to move that. Saying that we do sell large keyhole covers to cover any mess you make of the keyhole.
See here > How To Measure A Mortice Lock

How do I know what size of yale type lock to purchase?

With yale type cylinder locks the most important dimension is from the edge of the door to the centre of the keyhole (where the yake key goes in), normally 60mm or narrow ones are 40mm, in rare cases they can be 42mm, 44mm, 45mm, 48mm, 50mm, 51mm, 52mm, 54mm, 56mm, 68mm and 76mm-We have all of these also, but as we say, very rare.
If you are not sure contact us.
See here > How To Identify Your Cylinder Nightlatch Lock

How do I remove my upvc euro door cylinder lock?
  1. Put the key in the lock (if you still have one, if not let us know).
  2. Remove the screw on the edge of the main door lock that is inline with the Euro cylinder, just under the latch. 
  3. Turn the key while apply pressure to the opposite end on the euro cylinder, as you do this you will feel the lock suddenly slide out of the hole because the metal cam inside has lined up with the hole. The key normally only needs to go approximately 1/4 of a turn clockwise or anti clockwise.
  4. Fit the new one, sometimes it helps to put a little bit of thread locker or a small dab of glue on the screw that holds it in place to stop it rattling loose over the years of opening and closing the door.
Can i get a Saturday delivery?
Please choose "Saturday Delivery" if you choose next day on a Friday, it does not count as a Saturday delivery.
How do I know what UPVC Multipoint Lock I need
Keyed alike - One Key Fits All Locks
  • For convenience many people will buy a number of locks and want them all to be identical and work from the same set of keys.
  • These are known as Keyed Alike and are sometimes also called suited or same key.
Locksmiths Tools - Do you have any?
We do, but these Locksmiths Tools are only available to people in the trade and I.D. will be required.
We have a large supply of Locksmith Tools.
Return of goods to us, if I ordered the wrong goods by mistake.
If you order the wrong goods and it is your mistake we will refund the cost of goods, but not shipping fees, so you can use our courier charge of £12.50 or you can send it back recorded delivery.
(Please contact us first ask for the address as we share different warehouses).
Please see terms and conditions for more information.